View current and historical sentiment and engage your consumers directly.
Ensuring total immersion in customer satisfaction, the dashboard allows you to view and follow up on consumer comments, view sentiment analysis and overall rating as well as sorting and filtering these comments by date, sentiment, and dimension.
Engage with your consumers using our dynamic response system on any device.
Flag insightful comments to review and follow up on complaint resolution.
Interactively graph comment sentiments and measure sentiment to your marketing campaigns.
Post public, private, replies to consumers public comments and concerns.
Sort & filter comments by date, comment sentiment, user ratings, dimensions, and response received (helpful or unhelpful).
Gives perspective on how you compare to your competition.