Engage with user comments and sentiments using Service Hero's engagement dashboard

View current and historical sentiment and engage your consumers directly.

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Royale Hayat
warba bank
Papa Johns
Boubyan bank
Gulf bank
Best Al Yousifi

Engagement dashboard features

Ensuring total immersion in customer satisfaction, the dashboard allows you to view and follow up on consumer comments, view sentiment analysis and overall rating as well as sorting and filtering these comments by date, sentiment, and dimension.

Use on any device

Engage with your consumers using our dynamic response system on any device.

Become action ready

Flag insightful comments to review and follow up on complaint resolution.

Track consumer trends

Interactively graph comment sentiments and measure sentiment to your marketing campaigns.

Engage flawlessly

Post public, private, replies to consumers public comments and concerns.

Sort and gauge

Sort & filter comments by date, comment sentiment, user ratings, dimensions, and response received (helpful or unhelpful).

Competitive insight

Gives perspective on how you compare to your competition.

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click on the play button to see engagement dashboard basic in action
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